BBM Teams with Bukalapak to Launch BBM Shopping

Enables one of Southeast Asia’s Largest Marketplaces to Continue Expand its Retail Footprint to Reach 64+ Million BBM Mobile Active Users in Indonesia

Jakarta, Indonesia – 2 December, 2016 – Creative Media Works, a stand-alone consumer-focused social networking business operating as BBM, has teamed up with Bukalapak, one of Southeast Asia’s largest e-Commerce marketplaces to offer BBM Shopping to consumers across iOS and Android platforms in Indonesia.

Slated to launch in early December 2016, BBM Shopping will offer consumers access to millions of products, and special offers to only BBM users in a streamlined, mobile-friendly shopping experience with secured payment all within BBM.

For Bukalapak’s customers, they can seamlessly link their existing online account to BBM Shopping. First time users are only required to set up their account once, without the need to re-login for subsequent usage to make payments all within the BBM environment. With BBM Shopping, Bukalapak’s vast pool of merchants will also be able to reach over 64 million BBM mobile active users in Indonesia.

“We are proud to announce this collaboration as part of our effort to reach customers better, and expand the spirit of online marketplace to new and innovative platforms. We will strive to empower SMEs and that includes our existing sellers (Pelapak) as well as new Pelapak. With the simple, easy, fast, and efficient feature that BBM Shopping offers, I am confident that this collaboration will encourage everyone to join and become a part of the online marketplace,” said Achmad Zaky, Founder and CEO of Bukalapak.

BBM is one of the largest mobile messaging applications. Since it was created in August 2005, BBM has evolved from a pure messaging application for communication (text and video) to a social eco-system unifying chat, social, commerce and services including the likes of bill payments, top-up, vouchers/coupons, games, news, video and shopping.

BBM Shopping is powered by BBM Checkout, which securely stores payment credentials and shipping information after the first purchase. Thus making it a fast, easy, seamless and convenient way to pay for transactions on-the-go.

“BBM continues to be the most-installed and most commonly used messaging application in Indonesia,” said Matthew Talbot, CEO of Creative Media Works, the company which operates and runs BBM globally. “We’re transforming BBM from a tool enabling real-time chat between two people into a sophisticated mobile platform where brands can not only interact with consumers, but ultimately drive purchases. We’re also decreasing the amount of time spent at checkout with a highly efficient checkout process, which will result in higher sales conversion rate for merchants who will then experience less shopping cart abandonment.”

“As BBM strives to develop new features and services to provide convenience to our users, and value to our partners, we’ll soon be expanding the ability for buyers to communicate through BBM Chat with sellers in BBM Shopping, creating an engaging user experience,” added Talbot.

About BBM

On 27 June 2016, Creative Media Works, a division of PT Elang Mahkota Teknologi Tbk. (Emtek, IDX:EMTK) – one of Indonesia’s largest media, content and technology businesses – announced a long term strategic alliance with BlackBerry Limited to accelerate consumer BBM’s research and development in offering new and exciting features, services and content to the global consumer market. As part of this strategy, BBM is making its APIs available to expedite the growth of partners and consumer services such as:

  • Content – music and video streaming, games, sports, news, celebrity blogs, horoscopes and more
  • Commerce – shopping, gifting and coupons/vouchers
  • Online to Offline Commerce – booking movies, travel, health services, real-estate or job postings
  • Finance – P2P payments, money transfer, mobile phone re-charge, and utilities billing

Creative Media Works now operates under the BBM banner as a stand-alone consumer focused business with teams operating from Waterloo, Mississauga, Ottawa, Singapore, Jakarta, UAE and South Africa. For more information, visit

Trademarks, including but not limited to BBM and BBM Design are the trademarks or registered trademarks of BlackBerry Limited, used under license, and the exclusive rights to such trademarks are expressly reserved.

Android is a trademark of Google Inc.

iOS is a registered trademark of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. iOS® is used under license by Apple Inc.
Windows® Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries

About Bukalapak

Bukalapak is a provider of a customer to customer (C2C) based marketplace – be it retail or wholesale transactions, through mobile application and website.  As the nation’s largest online marketplace, Bukalapak has an active role in the advancement of the national e-commerce industry through the empowering of Small to Medium Enterprises (SMEs). Bukalapak’s community is spread across more than 80 cities throughout Indonesia.

In 2016, Bukalapak recently received the Satyalancana Wira Karya badge of honor which was  awarded and pinned by the Indonesian President Joko Widodo. The badge signifies the country’s attestation to a person’s key contribution and services towards the country, allowing him to become an exemplary figure. Further information please visit

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